Responsible Gaming

At Katanaspin, we’re dedicated to fostering responsible gaming by offering tools and resources that help you stay in control of your gambling experience. We believe that gambling should remain a positive and enjoyable activity, and we encourage you to approach it with balance and awareness.

To support this vision, we’ve introduced the following safeguards and suggestions:

• Deposit Limits – Set daily, weekly, or monthly spending caps to manage your budget with confidence;
• Reality Checks – Receive periodic reminders that help you keep track of your time on the platform and play mindfully;
• Time-Out Periods – Use short breaks to pause your activity and regain perspective when needed;
• Self-Exclusion – Choose longer-term account restrictions if you feel it’s time to step away;
• No Credit Policy – We never offer credit, so you always play using only what you can afford;
• Educational Resources – Explore helpful information and support channels to stay informed and take action when necessary.

All of these features are in place to help create a secure, balanced, and truly enjoyable gaming experience for you.

Responsible gaming isn’t just a feature — it’s a principle we’ve honored since day one.

We understand that gambling, like any form of entertainment, can sometimes lose its balance. That’s why we’ve designed our platform not just to entertain, but to protect. Every tool, every message, every update is part of our deeper commitment to your well-being.

Here’s how we help you stay in control and play with confidence:

• Transparency First: You always know where you stand — from deposits to play history, everything is visible and accessible;
• Support Without Judgment: Whether you’re looking for information or need a break, we’re here to help — no questions asked;
• Flexible Tools for Real Life: You can set limits, take time-outs, or self-exclude — all from within your account settings;
• Protection by Design: Our platform is built to prevent abuse, reduce risk, and support your autonomy;
• Continuous Improvement: We regularly update our policies based on user feedback and expert guidance — so your needs always come first.

We believe that healthy play creates the best experience. That’s why, at Katanaspin, responsibility is not just encouraged — it’s embedded in every click.

Understanding when gambling shifts from being enjoyable to becoming a concern is a key step in staying safe. At Katanaspin, we encourage you to stay mindful of your behaviors and emotions while you play. Problematic gambling often builds up slowly and quietly. That’s why being able to recognize the early warning signs is so important. When you notice them early, you have the power to act and take back control.

Here are some indicators that gambling may be causing harm:

• You find yourself needing to bet more frequently or with higher stakes to feel the same thrill;
• You keep your gambling habits hidden from friends or family members;
• You’ve borrowed money or sold belongings just to keep gambling;
• You feel anxious, irritable, or uneasy when trying to stop or take a break;
• You try to recover lost money by continuing to gamble;
• You start putting gambling ahead of work, relationships, or other priorities in your life.

If any of these feel familiar, know this — you’re not alone, and support is always within reach.

If you ever feel that gambling is starting to take control, know that support is always available.
At Katanaspin, we encourage you to reach out before the problem grows. There’s no shame in asking for help — it’s a sign of strength, not weakness. Many organizations are dedicated to guiding you through this process with care and understanding.

Here are some trusted support services you can turn to:

• GamCare – Offers free, confidential help via phone, live chat, or forums;
• BeGambleAware – Provides information, tools, and access to professional support;
• Gambling Therapy – A global online support service for those affected by gambling;
• National Gambling Helpline – Call 0808 8020 133 for 24/7 confidential advice and support;
• NHS Gambling Services – Offers specialized treatment programs in the UK;
• Self-Exclusion Tools (GAMSTOP) – Helps you restrict access to all UK-licensed gambling sites.

You are never alone in this. These services are here to listen, support, and help you find balance again.

If you ever need guidance, reassurance, or help maintain a responsible approach to gambling, we’re here for you. Our customer support team is trained to handle sensitive situations with care and respect — no pressure, no judgment. Whether you’re facing a challenge or simply have a question, you’ll always be met with patience and understanding. We believe that asking for help should feel safe, easy, and welcome — every time.

You can contact us through the following channels:

• Live Chat – Speak to a team member in real time, 24/7;
• Email Support – Reach out to [email protected] for thoughtful, detailed replies;
• Help Center – Browse our FAQs and responsible gaming guides for quick answers.

We’re here to help you play smart, stay safe, and enjoy your experience — always on your terms.